These are the Terms and Conditions governing the Services Rendered by and Products Purchased from Digital Domains LLC. (”Digital Domains”).

1. Digital Domains will repair your product as described and for the charges shown on the reverse side (unless such charges are revised with your oral and/or written consent). You will be responsible for any charges related to repair, replacement, or refurbishment, including any applicable tax. Digital Domains may subcontract with other service providers for the repair of your product.

2. Unless your product is repaired under warranty or extended service contract without charge, you will pay Digital Domains the amount shown on the reverse side. Your payment is due when the product is returned to you. Unless specified otherwise, the estimated amount includes all parts, labor, and certain transportation required for the repair of the product plus any applicable tax. Digital Domains may hold you responsible for the diagnostic fee on the reverse side, plus any applicable tax, if Digital Domains inspects your product, provides an estimate for you, and you do not authorize Digital Domains to undertake the repairs for the estimated charges.

3. If the requested repairs require labor and/or parts not specified on the reverse side, Digital Domains may seek your approval of a revised estimate. If you do not agree that Digital Domains may revise the charges, Digital Domains may return your product and hold you responsible for the diagnostic fee shown on the reverse side, plus any applicable tax.

4. Digital Domains may use new, used or reconditioned parts, if permitted by the terms. If repairing parts outside of warranty or extended service contract, Digital Domains may use new, used or reconditioned parts. Digital Domains will retain the replaced part that is exchanged under repair service as its property, and the replacement part will become your property. Replaced parts are generally repairable and are exchanged or repaired by Digital Domains for value. If applicable law requires Digital Domains to return a replaced part to you, you agree to pay Digital Domains the additional cost of the replacement item.

5. IF ANY PRODUCT SHOULD BE DAMAGED OR LOST WHILE IN DIGITAL DOMAINS CUSTODY, DIGITAL DOMAINS LIABILITY WILL BE LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE AFFECTED PRODUCT. SUBJECT TO THE PREVIOUS SENTENCE, DIGITAL DOMAINS ENTIRE LIABILITY FOR YOUR DAMAGES FROM ANY CAUSE WHATSOEVER WITH RESPECT TO THE REPAIR OF YOUR PRODUCT, WHETHER DUE TO DIGITAL DOMAINS NEGLIGENCE OR TO ANY OTHER REASON, IS LIMITED TO THE AMOUNTS THAT YOU PAY FOR REPAIR SERVICES. DIGITAL DOMAINS HAS NO LIABILITY WHATSOEVER FOR INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, SUCH AS LOST PROFITS OR REVENUE. DIGITAL DOMAINS ALSO HAS NO LIABILITY FOR LOSS OF OR DAMAGE TO DATA OR SOFTWARE APPLICATIONS. YOUR ONLY REMEDY UNDER THIS REPAIR AGREEMENT IS TO SEEK RECOVERY OF DAMAGES AGAINST DIGITAL DOMAINS IN AN AMOUNT NOT TO EXCEED WHAT YOU HAVE PAID FOR REPAIR SERVICES.

6. If you have not claimed your product and paid all charges due within sixty (60) days after being notified by Digital Domains that your product has been repaired, Digital Domains will consider your product abandoned. Digital Domains will provide such notice to you at the mailing address you furnished when you authorized the repairs. Digital Domains may dispose of your product in accordance with applicable provisions of law, and, specifically, may sell your product at a private or public sale without liability to you. Digital Domains reserves its statutory and any other lawful liens for unpaid charges.

7. If repair service involves transferring information or installing software, you represent that you have the legal right to copy the information and agree to the terms of the software license, and you authorize Digital Domains to transfer the information and accept such terms on your behalf in performing the service.

8. Digital Domains is not responsible for any loss, corruption or breach of data on my computer during repair/service.  Digital Domains may return your PC to “Out of the Box Condition” (OBC).  Your personal data will be attempted to be repaired/recovered to the best of our ability. 

9. These Terms and Conditions are governed by the laws of the State of Pennsylvania (without giving effect to its conflict of law provisions). If any provision of these Terms and Conditions is held to be illegal or unenforceable, that provision will no longer be part of the Terms and Conditions, and the Terms and Conditions will be enforceable as though that provision never was a part of them.

10. These Terms and Conditions are the only ones that govern Digital Domains repair of your product. No other oral or written terms or conditions apply, including ones in any purchase order that you provide to Digital Domains. No one has the authority from Digital Domains to vary any of these Terms and Conditions.

11. You agree and understand that it is necessary for Digital Domains to collect, process and use your data in order to perform the service and support obligations under these Terms and Conditions. Digital Domains will protect your information in accordance with Digital Domains Customer Privacy Policy available upon request.

12. To avoid Late Fee’s and Penalties, please ensure that Payment is received by the Due Date Listed on the front of this invoice.  Late Payments will be assessed Late Payment Fee’s and/or Finance Charges.  Finance Charges on Products’ purchased from Digital Domains are variable, and depend on the product purchased, the source, or vendor for the product, and the amount of time the payment is past due.  As a courtesy, we will send out one reminder invoice after a payment is late.